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Alera Group Logo Alera Group · Call Center

Sales Associate

United States, Bloomington 21.00 - 22.00 USD / Hour · Job Posted June 28, 2026
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Job Description

Alera Group is looking for a Sales Associate. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

Job Responsibility

  • Handle inbound and outbound phone, email, and chat interactions with consumers and agents in a high-volume contact center environment, delivering a positive customer experience
  • Drive sales performance, converting inquiries into sales and cross-selling additional, relevant products across lines such as dental, vision, pet, and other offerings
  • Demonstrate a commitment to quality and growth, actively participating in QA coaching, continuously improving product knowledge, and confidently asking for the sale

Requirements

  • 1+ years of experience in retail, restaurants, beauty, or other related industries
  • Enjoy people, building rapport and being on the phone
  • Proficient in Microsoft Office

What we offer

  • Medical, dental, life and disability insurance
  • 401k
  • Generous paid time off
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