Sales Associate Job at Chico's FAS, Inc. (San Clemente)

Job Description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Job Responsibility

Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer
recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
Maintains knowledge of current sales and promotions
maintains pricing and visual standards
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
Participates in visual directives including monthly store sets and zone maintenance
Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
Ensures prompt resolution of customer concerns
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations
Reinforces buying decisions at the checkout and achieves add on goals including gift card sales
Signs up clients for reward program
Builds and maintains a solid customer following through clienteling and wardrobing
Knows current product fit and style assortment offerings in store and on line
Maintains consistent client communication through utilization of customer book
Supports replenishment activities that keep the store full and abundant
Assists with locate fulfillment
Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed
Assist with boutique cleanliness and organization
Promotes an inclusive, collaborative approach to problem solving
Seeks personal developmental opportunities and readily solicits feedback

Requirements

High School diploma or equivalent
Retail or sales experience preferred
Must be 18 years of age or older
Excellent communication skills
Excellent customer service skills
Able to learn or adapt to technology provided by the company
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to communicate with customers, Associates, and Management
Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift

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