Sales Associate Job at Marc Jacobs (Central Valley)

Job Description

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Woodbury Common Premium Outlets store in Central Valley, NY. As a Sales Associate at Marc Jacobs, you will drive sales & service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store.

Job Responsibility

Consistently achieve or exceed individual & store sales and other commercial KPIs
Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
Capture client data by cultivating new and existing client relationships
Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
Foster a culture of collaboration and open communication with colleagues and management
Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
Ensure both the sales floor and stockroom are well-organized
Adhere to all company policies and procedures

Requirements

1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
Experience in generating sales, building, and developing client relations
Demonstrated verbal and written communication skills
Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas
Excellent organizational, follow-up, and time management skills
Passion for the Marc Jacobs brand and product offering
Computer skills including operating a POS and navigating Microsoft Office suite
Must have flexibility to work a retail schedule including evenings, weekends and holidays

What we offer

Paid holidays
Vacation time
Sick and personal time
Medical, dental and vision insurance
401k matching
Discounts on travel, entertainment, and more through PerkSpot
Discounts on MJ products
Access to discounts on other LVMH brands

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