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Upholds the Core Values as set forth by Laskowski Ace Hardware. Primary responsibility for all positions is to Amaze Every Customer Every Time. The Sales Associates are responsible for engaging with customers, determining their needs and ensure those needs are met. Helping in the aisle is just the beginning! As an Ace team member, we embrace and appreciate gratitude, integrity and humility.
Job Responsibility:
Greet and offer assistance to customers
Assist customers with finding products
Watch for shoplifters
Provide the best possible experience
Wear radio and headset
Solve problems
Maintain awareness of sales
Make price changes
Remove sale prices
Assist with handling items
Screen repair, cut pipe, glass, shades, make keys, filling propane, mixing paint etc.
Assist customers with complaints
Review and follow company policies
Cooperate with others
Attend store meetings
Provide and accept constructive suggestions
Fronting, stocking, and merchandising products
Lift, move and handle boxes
Help maintain a clean work environment
Promote Ace Rewards and Lurie Children’s Hospital campaigns
Grow business customer partnerships
Help unload incoming trucks
Maintain assigned department
Verify inventory accuracy
Requirements:
Customer satisfaction-oriented
Attention to detail
Solid team player with excellent interpersonal skills with a strong willingness to learn
Bilingual (Spanish) verbal and written communication skills a plus
At least 18 years old
Ability to lift at least 50lbs
Excellent problem-solving skills
Knowledge of company systems and procedures
Positive attitude
Nice to have:
Bilingual (Spanish) verbal and written communication skills a plus