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New Home Star Logo New Home Star · Sales

Sales Associate

United States, Nashville, Columbia, Franklin Employment contract 45000.00 USD / Year · Job Posted April 11, 2026
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Job Description

As a Sales Associate with M/I Homes, you will play a supportive role in helping customers begin their new home journey alongside our New Home Sales Consultants. You’ll welcome visitors to the model home, help answer questions about floor plans and community features, and assist in creating a warm, engaging experience for every guest. This position offers hands-on exposure to the homebuilding and sales process, allowing you to learn essential sales, marketing, and customer service skills while collaborating with internal teams. It’s an excellent opportunity for someone eager to grow professionally and develop toward a future New Home Consultant role.

Job Responsibility

  • Welcome and engage visitors with a warm, professional, and customer-first approach that reflects the company’s values
  • Support the New Home Sales Consultant in day-to-day sales and marketing efforts that help drive community success
  • Learn and apply company training and proven selling techniques to confidently interact with prospective buyers
  • Help ensure model homes and homesites are clean, organized, and presentation-ready for every customer visit
  • Accurately register guests and enter customer information into systems with strong attention to detail
  • Assist in maintaining community signage to ensure it is clean, visible, and up to date
  • Collaborate with the sales team on marketing events, outreach efforts, and community initiatives to help generate interest and traffic
  • Take on additional responsibilities as needed to support team goals and contribute to a positive, collaborative environment

Requirements

  • Self-motivated and proactive, with a willingness to learn, problem-solve, and take initiative
  • Strong communicator who listens well and stays organized in a fast-paced environment
  • Detail-oriented and committed to delivering a positive, customer-focused experience
  • Comfortable using Microsoft Office and general computer applications
  • One year of customer service, sales, or related experience preferred
  • college degree or relevant training is a plus
  • Adaptable, positive, and eager to grow professionally over time
  • Must be able to attend weekly sales meetings held every Monday at the M/I Homes corporate office in Franklin, TN
  • Must be comfortable working outdoors in varying weather conditions
  • A personal cell phone for business use and a valid driver's license are required
  • Ability to demonstrate homes with multiple levels and varying stages of development

Nice to have

  • One year of customer service, sales, or related experience
  • college degree or relevant training

What we offer

  • medical, dental, vision, paid time off, 401(k) options
  • $300 bonus for each sale contributed to in their respective communities
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