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Sales Associates are brand ambassadors responsible for creating an emotional connection between our customers and the brand. They consistently exceed expectations, provide exceptional service and display passion for our brand. Sales Associates are part of a team focused on delivering top line sales results.
Job Responsibility:
Greets and offers assistance to every customer
focuses on customer engagement and suggestive selling to drive UPT and conversion
Maintains an in-depth knowledge of product and promotions to help explain value and build brand loyalty
Prioritizes delivering an exceptional customer experience and always places our customer first
asks our customers for feedback and conveys business opportunities to management
Executes processing, replenishment, cashiering, promotions, and visual/marketing directives in alignment with brand standards
Adheres to brand standards as it relates to all inventory control processes as it relates to inventory and RFID processes
Upholds backstock organization and adheres to all company tools, policies and procedures
Maintains awareness of potential theft and reports concerns to management
Demonstrates a sense of pride, commitment, and passion for the brand and our customers
treats customers and store team professionally, courteously, and respectfully
Celebrates and embraces individuality, inclusion and partnership
builds relationships and seeks out feedback for continuous self-development
Embraces innovation, change and company initiatives
works collaboratively to accomplish brand goals and objectives
Requirements:
Prior retail experience preferred
High school graduate/equivalent preferred
Flexible schedule required including nights, weekends and overnight shifts
Excellent communication and time management skills
Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds
What we offer:
Insurance: best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more
401(k): An above-market 401(k) contribution to help our eligible associates save for retirement
Flexible Workplace: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules
Wellbeing Support: A variety of wellbeing tools and programs
Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through
Education Assistance: Receive support for continued education including tuition reimbursement
Associate Discount: Shop at our company outlets and e-commerce sites at a discount