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Purpose: To lead, inspire and develop the Retail Store in delivering a true brand experience for Clarks consumers. To lead, inspire and develop the profits for the business. To take ownership of building the brand aligned to the commercial strategy across the retail estate. To take ownership of the commercial KPI's, delivering on set objectives monthly.
Job Responsibility
Welcome customers friendly, answering customer’s question, helping them to locate items, providing advice or recommendations
Operating scanners, cash register & other electronic (Card terminal, hand scan, etc)
Accepting payments, ensuring all price & quantities are accurate and providing a receipt to every customer, declaration of cash received and cash return
Cross sell product and introduce new promotion item
Follow all store procedures regarding payment type, voucher and etc
Maintaining a clean workspace
Assist and work with each other to ensure store operation run smoothly
Completion job task assigned by superior with established guideline & SOP
Ensure to keep shelf display with latest trading plan and VM
Receive goods arrival, check, reporting & update good received as per standard procedure to superior
Requirements
In-depth knowledge and experience of Malaysia Retail market
Proven track record in managing a stores and team of 4
Experience in people behavioral development and leading successful teams
Experience in building and developing (coaching) store team member
Knowledge of wider retail and sales environment and current trends
Drive and self-development
Time management and delegation
IT literate, ability to use excel, word, PowerPoint
Fluent in English and Bahasa
Working independently, using initiative and judgement to lead decisions with superior
Excellent communicator
What we offer
13TH MONTH SALARY, EQUIVALENT TO A MONTH’S SALARY PAID EACH DECEMBER
DIWALI BONUS, EQUIVALENT TO A MONTH’S SALARY PAID A MONTH BEFORE DIWALI (INDIA ONLY)
FAMILY LEAVE TO CARE FOR SPOUSES, PARENTS OR GRANDPARENTS (SINGAPORE AND MALAYSIA)
WORKMEN INJURY COMPENSATION INSURANCE (JAPAN AND SOUTH KOREA)
LONG-SERVICE RECOGNITION AWARDS
EXCLUSIVE EMPLOYEE DISCOUNTS ON A WIDE RANGE OF PRODUCTS AND BRANDS
GENEROUS HOLIDAY ALLOWANCE (OFTEN INCLUDING YOUR BIRTHDAY!)
DISCOUNT ON CLARKS PRODUCTS
PRIVATE MEDICAL INSURANCE (TYPICALLY COVERING INPATIENT, OUTPATIENT AND DENTAL CARE)