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Sales Associate

Malaysia, Kuala Lumpur · Job Posted May 27, 2026
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Job Description

Purpose: To lead, inspire and develop the Retail Store in delivering a true brand experience for Clarks consumers. To lead, inspire and develop the profits for the business. To take ownership of building the brand aligned to the commercial strategy across the retail estate. To take ownership of the commercial KPI's, delivering on set objectives monthly.

Job Responsibility

  • Welcome customers friendly, answering customer’s question, helping them to locate items, providing advice or recommendations
  • Operating scanners, cash register & other electronic (Card terminal, hand scan, etc)
  • Accepting payments, ensuring all price & quantities are accurate and providing a receipt to every customer, declaration of cash received and cash return
  • Cross sell product and introduce new promotion item
  • Follow all store procedures regarding payment type, voucher and etc
  • Maintaining a clean workspace
  • Assist and work with each other to ensure store operation run smoothly
  • Completion job task assigned by superior with established guideline & SOP
  • Ensure to keep shelf display with latest trading plan and VM
  • Receive goods arrival, check, reporting & update good received as per standard procedure to superior

Requirements

  • In-depth knowledge and experience of Malaysia Retail market
  • Proven track record in managing a stores and team of 4
  • Experience in people behavioral development and leading successful teams
  • Experience in building and developing (coaching) store team member
  • Knowledge of wider retail and sales environment and current trends
  • Drive and self-development
  • Time management and delegation
  • IT literate, ability to use excel, word, PowerPoint
  • Fluent in English and Bahasa
  • Working independently, using initiative and judgement to lead decisions with superior
  • Excellent communicator

What we offer

  • 13TH MONTH SALARY, EQUIVALENT TO A MONTH’S SALARY PAID EACH DECEMBER
  • DIWALI BONUS, EQUIVALENT TO A MONTH’S SALARY PAID A MONTH BEFORE DIWALI (INDIA ONLY)
  • FAMILY LEAVE TO CARE FOR SPOUSES, PARENTS OR GRANDPARENTS (SINGAPORE AND MALAYSIA)
  • WORKMEN INJURY COMPENSATION INSURANCE (JAPAN AND SOUTH KOREA)
  • LONG-SERVICE RECOGNITION AWARDS
  • EXCLUSIVE EMPLOYEE DISCOUNTS ON A WIDE RANGE OF PRODUCTS AND BRANDS
  • GENEROUS HOLIDAY ALLOWANCE (OFTEN INCLUDING YOUR BIRTHDAY!)
  • DISCOUNT ON CLARKS PRODUCTS
  • PRIVATE MEDICAL INSURANCE (TYPICALLY COVERING INPATIENT, OUTPATIENT AND DENTAL CARE)

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