Sales Associate Job at Chico's FAS, Inc. (Huntersville)

Job Description

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Job Responsibility

Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer
recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
Maintains knowledge of current sales and promotions
maintains pricing and visual standards
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
Participates in visual directives including monthly store sets and sales floor maintenance
Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience
Ensures prompt resolution of customer concerns
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices
Reinforces buying decisions at the checkout and achieves add on goals including gift card sales
Signs up clients for reward program
Builds and maintains a solid customer following through clienteling and wardrobing
Knows current product fit and style assortment offerings in store and on-line
Maintains consistent client communication through utilization of our clienteling tools
Style Connect and Customer Book
Supports replenishment activities that keep the store full and abundant
Assists with locate fulfillment
Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed
Assist with boutique cleanliness and organization
Promotes an inclusive, collaborative approach to problem solving
Seeks personal developmental opportunities and readily solicits feedback
Other duties as assigned

Requirements

High School diploma or equivalent
Retail or sales experience preferred
For the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older
For all other states, must be 18 years of age or older
Excellent communication skills
Excellent customer service skills
Able to learn or adapt to technology provided by the company
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to communicate with customers, Associates, and Management
Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift

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