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The Sales Associate is a key role in the team responsible for driving the store sales results by providing Balenciaga signature to all clients. They support their fellow colleagues and the management team and in representing the Balenciaga brand and values.
Job Responsibility:
Drive sales results throughout building and maintaining a strong and thoroughly updated client portfolio
Ensure client satisfaction by constantly providing the standards of Balenciaga services and values
Engage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance
Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork
Work closely with the Stock team to ensure product availability and meet client requests
Provide constant feedback on client activity and market trends
Maintain display and organization of all areas per the visual merchandising guidelines
Requirements:
Proven experience in a similar role, or a role with a transferrable skill set
Able to work in a fast-paced environment with a high level of attention to detail
Product sensitivity and a strong market and fashion trends knowledge
Ability to work in a team and to work independently
Strong administration and digital skills
Excellent written and oral communication skills
Fluency in English and Dutch
Existing right to work in Netherlands required
What we offer:
Opportunity to join the Balenciaga adventure and to actively contribute to the development of the business
Become part of a thriving Atelier in a global Luxury Group
Endless possibilities to learn and grow
Balenciaga is committed to thriving your professional development within the House or in the Kering group
We empower leaders to create, build and sustain high performing teams
We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment
Balenciaga is committed to fostering a diverse workforce
As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors