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Role Overview We are seeking an experienced Part-Time Sales Associate to join our Vivienne Westwood boutique in Los Angeles for 4 days a week. This role is focused on delivering a high-touch, luxury client experience, driving sales performance, and building long-term client relationships. The ideal candidate is a confident seller with a strong understanding of the luxury fashion market and an existing client portfolio.
Job Responsibility:
Deliver an exceptional client experience aligned with the Vivienne Westwood brand
Achieve individual and store sales targets, contributing to overall business performance
Identify client needs and provide expert guidance on products, styling, and collections
Support clients throughout the full customer journey, from initial engagement to after-sales service
Build and maintain a strong client book, driving repeat business and loyalty
Proactively engage in client outreach, including appointments, follow-ups, and events
Maintain accurate and up-to-date client information within CRM systems
Develop in-depth knowledge of collections, materials, and brand heritage
Represent the brand with professionalism, passion, and authenticity at all times
Support daily store operations, including POS transactions, stock management, and visual merchandising
Ensure compliance with company policies, procedures, and loss prevention standards
Maintain high standards of store presentation and housekeeping
Work collaboratively with the team to support store goals
Contribute to a positive and professional working environment
Support additional business needs as required
Requirements:
Minimum 3+ years of experience in luxury fashion retail
Proven track record of achieving sales targets and KPIs
Strong clientele skills with an existing client portfolio preferred
Excellent communication and interpersonal skills
Strong understanding of fashion trends, products, and styling
Ability to work in a fast-paced, client-focused environment
Flexible availability, including weekends and peak trading periods
Fluency in Mandarin, Cantonese, or Japanese is preferred but not mandatory
Passion or background in fashion design or luxury craftsmanship
Nice to have:
Fluency in Mandarin, Cantonese, or Japanese
existing client portfolio
passion or background in fashion design or luxury craftsmanship