This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Job Responsibility:
Ensuring high levels of customer satisfaction through excellent service
First point of contact for authorising discounts and resolving customer queries
Being a brand ambassador, demonstrating in-depth product knowledge
Building and maintaining professional relationships with our customers
Outfit building for customers and making further product recommendations
Assessing customers needs and providing assistance and information on product features
Driving store KPIs and suggesting ways to improve
Ensuring shop and stock room maintenance, presentation and organisation issues are addressed in an appropriate manner
Requirements:
You'll have a previous track record within hospitality or retail
You'll be an effective communicator with the ability to build relationships with ease
You'll be a team player who recognises and celebrates the contributions and achievements of others
You will work well with change, being able to quickly adapt and work with pace
You will be energetic and authentic, showing a clear presence on the shop floor
You'll approach all issues with a 'can do' approach and act with initiative to find in store solutions