Sales associate Job at Ann Taylor (Costa Mesa)

Job Description

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

Job Responsibility

Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships
Take an active role in assisting the management team to build store business
Support all service enhancers to build strong relationships including active use of Concierge
Service multiple customers at a time, multi-task and/or handle projects simultaneously
Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc
Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs
Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback
Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards
Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc

Requirements

Demonstrate selling competence, styling expertise and possess a love of fashion
Driven to create, build and cultivate relationships
Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment
Demonstrates excellent verbal communication skills and a high level of integrity
Possess the technological competency to navigate a computer/iPad/handheld system
Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment
Able to work cooperatively in a diverse work environment
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
Have open availability of (15 to 20) hours per week
Flexible availability based on the needs of the business including evenings, weekends, and holidays

What we offer

Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within
Referral Incentive Program, discounts on travel, shopping, concerts and more

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