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Take part in the success of the boutique and be accountable for providing best customer experience, for pre and post selling of the products of the boutique, for product and brand promotion and for making productive contribution by executing assigned work, within given time frames and in ways that meet sales objectives.
Job Responsibility:
Take part in the success of the boutique and be accountable for providing best customer experience, for pre and post selling of the products of the boutique, for product and brand promotion and for making productive contribution by executing assigned work, within given time frames and in ways that meet sales objectives
Responsibility for the overall sales process including walk-in and phone/email clientele
Participate actively to develop new sales opportunities and Client Relationship Development
Ensure support to all operations of the boutique and use of all available sales tools
Provide operational support and ensure presence to marketing events
Ensure the optimal customer experience in the boutique for new sales, customer service (repairs), and all visitors
Provide reliable, accurate, and first class customer service
In depth product knowledge and prices
Able to explain estimates, repairs (time and prices)
Participate actively in Customer Relationship Management data collection
Ensure the welcoming of the aftersales customers and all related tasks
Requirements:
Client Centric Mindset
High standard of grooming & self-attire
Proven professional experience between 3-8 years in retail & client service industries
Client relation & development skill
Fluent English is a plus
Nice to have:
Fluent English is a plus
What we offer:
Audemars Piguet offers a competitive and comprehensive compensation and benefits package above market practices
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