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Tommy Hilfiger · Sales

Sales associate

United Kingdom, London · Job Posted January 05, 2026

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Job Description

The Sales Associate plays a key role in achieving high standards as stores are the life and soul of the business and main touch points with consumers. They must live and breathe the values of the business, be obsessed with delivering great service, and believe in adapting to change and evolution.

Job Responsibility

Ensuring high levels of customer satisfaction through excellent service
First point of contact for authorising discounts and resolving customer queries
Being a brand ambassador, demonstrating in-depth product knowledge
Building and maintaining professional relationships with customers
Outfit building for customers and making further product recommendations
Assessing customers needs and providing assistance and information on product features
Driving store KPIs and suggesting ways to improve
Ensuring shop and stock room maintenance, presentation and organisation issues are addressed appropriately

Requirements

Previous track record within hospitality or retail
Effective communicator with ability to build relationships
Team player who celebrates contributions of others
Works well with change, able to quickly adapt and work with pace
Energetic and authentic with clear presence on shop floor
'Can do' approach and acts with initiative to find in-store solutions

What we offer

Competitive and comprehensive benefits program
Protection, peace of mind and flexibility
Inclusive and diverse community with strong sense of belonging

Tommy Hilfiger - All Job Offers

London

Sales associate

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