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Sales Associate

United Kingdom, London · Job Posted April 11, 2026
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Job Description

At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable. We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday.

Job Responsibility

  • Achieve individual sales and KPI targets through delivering exceptional service to customers
  • Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
  • Deliver in store services with confidence (eg: engraving and aftercare)
  • Comply with Monica Vinader company policies and procedures at all times
  • Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment
  • Exceptional personal grooming and presentation
  • Support the management team to deliver operational tasks (eg: stock takes, visual merchandising guidelines, stock deliveries)

Requirements

  • A customer first attitude and a desire to drive sales
  • Excellent communication and interpersonal skills
  • Prepared to go the extra mile to ensure customer expectations are achieved
  • Ability to work as part of a team
  • Ability to work well under pressure in a fast paced environment
  • Positive, proactive and able to work to direction
  • Ability to document your authorisation to work in the United Kingdom

Nice to have

  • You are a doer
  • You’re a team player
  • You’re humble
  • You are honest, straightforward and transparent
  • You are a good teacher/mentor (approachable and accessible)
  • You want to get your hands dirty
  • You solve problems
  • You are resilient
  • You are flexible
  • You are entrepreneurial, smart, and passionate
  • If you don't know something, you say so. Then go figure it out quickly
  • You love working in a creative environment
  • You have a sense of humour
  • You are an insatiable learner

What we offer

  • Generous staff discount for personal use and friends and family discount code
  • Workplace pension scheme
  • Paid volunteering days to support charitable causes
  • Perkbox flexi points every month for discounts with other brands
  • Length of service awards for key milestones one, three, five and ten years
  • Tech scheme and cycle to work scheme
  • Financial Assistance - Loan / Advance payments
  • Private healthcare
  • Life Assurance
  • Employee Assistance Programme 24/7

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