Sales Associate Job at KARL STORZ (Minneapolis)

Job Description

Build a high-impact career in medical device sales with a clear path to growth. At KARL STORZ, our Sales Associates play a critical role in supporting advanced medical technology in hospitals and surgical centers while developing the skills needed to progress into a Sales Executive career. This is a highly visible, field-based role supporting the greater Minneapolis, MN area, with occasional support outside the assigned territory. If you thrive in fast-paced clinical environments, enjoy building relationships, and want hands-on exposure to complex medical technology, this role offers both immediate impact and long-term career opportunity. The Sales Associate is a trusted subject matter expert responsible for sales and sales-related activities across their assigned territory. Reporting to the Manager, Sales Associate, with a dotted line to the local Sales market team, this role works independently while partnering closely with Sales Executives to execute territory strategies, support trials and installations, and drive business growth. This position is a proven feeder into the Sales Executive role and offers a competitive base salary plus a performance-based bonus.

Job Responsibility

Contribute to achieving annual sales quotas within the assigned territory
Conduct product demonstrations, trials, and evaluations for capital equipment
Provide case coverage in support of existing products and upcoming trials
Participate in or lead capital equipment installations and related in-servicing
Support and lead trials and ongoing case coverage for single-use product initiatives
Present and differentiate product features, benefits, and clinical applications in compliance with product labeling
Establish and maintain compliant, professional relationships with physicians, nurses, sterile processing, materials management, and administrative personnel
Conduct comprehensive customer visits across departments, including addressing service and repair needs
Prepare sales quotes and service agreements
Support company-sponsored promotional initiatives
Collaborate with the local sales team to develop and execute compliant sales strategies
Communicate clearly and transparently with customers and internal partners
Drive sales growth across hospitals, ambulatory surgery centers, and office-based accounts
Train and educate customer personnel to ensure satisfaction and long-term product reliability
Provide active troubleshooting in operating rooms and other clinical environments, particularly for video and integration interfaces
Educate customers on appropriate product use, care, handling, and reprocessing in accordance with Instructions for Use
Support customer management activities, including order status updates, pricing changes, promotions, and issue resolution
Assist with product returns and service or repair coordination
Secure, manage, and return demonstration and evaluation equipment
Maintain current product and procedural knowledge and complete all required training
Maintain accurate customer records and submit timely reports
Complete all required training and knowledge assessments within established timelines
Prepare and submit territory-related reports as required
Attend sales meetings, training programs, and company events
Adhere to all company policies, procedures, quality systems, and safety standards
Support internal and external audits as requested

Requirements

Minimum of 2 years of sales experience, preferably in the medical device industry, or 2 years as a KARL STORZ Onsite Specialist
Bachelor’s degree or equivalent work experience
Ability to travel to customer sites approximately 90% of the time
Ability to meet and maintain hospital credentialing requirements
Proficiency in Microsoft Office
Working knowledge of hospital environments, including the Operating Room, Bio-Med, and Central Processing
Demonstrated professionalism and adherence to hospital and company protocols
Ability to lift up to 35 lbs. of equipment
Valid driver’s license required

Nice to have

Salesforce experience
Strong aptitude with technology and medical products
Demonstrated history of exceeding performance goals

What we offer

Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance
3 weeks vacation, 11 holidays plus paid sick time
Up to 8 weeks of 100% paid company parental leave
401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution
Section 125 Flexible Spending Accounts
Life, STD, LTD & LTC Insurance
Tuition pre-imbursement up to $5,250 per year
Fitness reimbursement of up to $200 annually

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