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Chico's FAS, Inc. Logo Chico's FAS, Inc. · Sales

Sales Associate

United States, Knoxville · Job Posted December 23, 2025
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Job Description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Job Responsibility

  • Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer
  • recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
  • Maintains knowledge of current sales and promotions
  • maintains pricing and visual standards
  • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
  • Participates in visual directives including monthly store sets and zone maintenance
  • Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
  • Ensures prompt resolution of customer concerns
  • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations
  • Reinforces buying decisions at the checkout and achieves add on goals including gift card sales
  • Signs up clients for reward program
  • Builds and maintains a solid customer following through clienteling and wardrobing
  • Knows current product fit and style assortment offerings in store and on line
  • Maintains consistent client communication through utilization of customer book
  • Supports replenishment activities that keep the store full and abundant
  • Assists with locate fulfillment
  • Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed
  • Assist with boutique cleanliness and organization
  • Promotes an inclusive, collaborative approach to problem solving
  • Seeks personal developmental opportunities and readily solicits feedback

Requirements

  • High School diploma or equivalent
  • Retail or sales experience preferred
  • Must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Able to learn or adapt to technology provided by the company
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to communicate with customers, Associates, and Management
  • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift
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