Sales associate

• Greet and assist customers promptly and courteously
• Identify customer needs and provide tailored product recommendations
• Demonstrate the S.A.L.E.S. process to engage customers effectively
• Promote the Ace Rewards program and current promotions
• Handle customer inquiries and resolve issues in a professional
• Assist with receiving, stocking, and pricing merchandise
• Maintain a clean, organized, and safe store environment
• Set up and maintain product displays and signage
• Monitor inventory levels and assist with restocking as needed
• Operate cash registers and process transactions
• Participate in daily huddles and store meetings
• Collaborate with team members to achieve sales goals and enhance customer satisfaction
• Assist in training and mentoring new associates
• Preparing drawdowns for submittal to customers
• Clean, fill, and repair equipment, as needed
• Pull appropriate products from the sales floor or warehouse
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

• High school diploma or equivalent
• Previous retail or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Basic math skills and experience with point-of-sale systems
• Flexibility to work evenings, weekends, and holidays as required
• Ability to stand for extended periods
• Lift and carry up to 50 lbs. frequently
• up to 70 lbs. occasionally
• Perform tasks that require bending, reaching, and stooping

Prior knowledge is a hardware store retail is a PLUS. Plumbing, Electrical, Hardware, Tools, etc...