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Fortnum & Mason Logo Fortnum & Mason · -

Sales Associate

United Kingdom, London Employment contract · Job Posted June 16, 2026
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Job Description

Hiring now – a rare opportunity to join one of Britain’s most iconic luxury retail brands as we prepare to open our new store in Terminal 2 in September 2026. Fortnum & Mason is renowned worldwide for its exceptional customer experience, rich heritage and beautifully curated products. We’re looking for passionate retail professionals to be part of this exciting new chapter. Apply now to secure your place at our Heathrow Open Day.

Requirements

  • Previous experience in retail or customer service
  • A passion for delivering exceptional customer experiences
  • A positive, professional attitude and strong team ethic
  • Flexibility to work early starts, late finishes, weekends and bank holidays
  • Confidence working in a fast-paced, high-profile environment
  • Right to work in the UK
  • A full 5-year history covering employment, education or unemployment
  • References covering the last 5 years (no unexplained gaps over 28 days)
  • Proof of address history
  • Basic criminal record check (DBS)
  • Willingness to complete airport security checks and training

What we offer

  • Competitive salary
  • Generous employee discount of up to 40%
  • 25 days holiday (excluding bank holidays) plus an extra day off for your birthday
  • Opportunities for career development and progression
  • Excellent pension scheme
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