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All store team members play an essential role in building the company brand by delivering excellent customer service. You will provide service and drive sales by engaging with customers and advising them on products. While both part-time and full-time positions generally focus on sales responsibilities, you may also be assigned merchandising, front end or other responsibilities as needed. Internally you will be referred to as Service Team Member and will report to the store management team.
Job Responsibility:
Provide service, drive sales and encourage repeat business by engaging with customers, recommending products based on their needs, suggesting additional products or services, and answering inquiries
Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
Participate in wine, spirits, and beer training to build product knowledge
Maintain knowledge of advertisements, promotions, and loyalty programs
Maintain safety and cleanliness standards across the store
Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
Complete cross-functional responsibilities as assigned and perform other duties as assigned
Requirements:
High School Diploma or equivalent preferred
1-3 years of work experience
1+ years of experience in a retail setting preferred
Strong interpersonal skills with a team player mindset
Interest or experience in wine and spirits retail preferred
Familiarity with point-of-sale systems and inventory management software
Ability to work a flexible schedule as business requires, including evenings and weekends
Must be 21 years of age or older
Walk, bend down repeatedly, and be on feet for 8-10 hours a day
Climb ladders and lift 50 lbs. overhead and repeatedly
May be exposed to various outdoor weather conditions throughout the workday
Nice to have:
Interest or experience in wine and spirits retail preferred
What we offer:
paid time off
generous store discounts
comprehensive health care plans including medical, prescription, dental and vision