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Sales Associate

United States, Traverse City · Job Posted July 03, 2026
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Job Responsibility

  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships
  • Take an active role in assisting the management team to build store business
  • Support all service enhancers to build strong relationships including active use of Concierge
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously
  • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback
  • Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards
  • Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc

Requirements

  • Demonstrate selling competence, styling expertise and possess a love of fashion
  • Driven to create, build and cultivate relationships
  • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment
  • Demonstrates excellent verbal communication skills and a high level of integrity
  • Possess the technological competency to navigate a computer/iPad/handheld system
  • Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment
  • Able to work cooperatively in a diverse work environment
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
  • Have open availability of (15 to 20) hours per week
  • Flexible availability based on the needs of the business including evenings, weekends, and holidays

What we offer

  • Growth opportunities
  • Incentive Opportunities
  • Comprehensive benefits packages accessible to both full time and eligible part time employees
  • Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within
  • Referral Incentive Program
  • discounts on travel, shopping, concerts and more

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