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Sales Associate

https://www.ikea.com Logo

IKEA

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Location:
Malaysia, Semenyih

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

As a Sales Associate at IKEA Eco Majestic Labs Pop-Up Store in Semenyih, Malaysia, you will ensure excellent customer service, identify customer needs, and maximize sales and profitability. You will convey passion for IKEA products, maintain merchandising standards, and contribute to department goals while operating in a fast-paced retail environment.

Job Responsibility:

  • To actively approach customers who you see require additional help
  • To identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations
  • To understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet
  • To keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience
  • To convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues
  • To understand the store and department action plans
  • You take responsibility for your department goals and know how you contribute
  • To ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the top selling and prioritised products (e.g., overstock/overtag)

Requirements:

  • Willing to work at IKEA Pop-up Store
  • Able to work shifts, weekends, and public holidays
  • Business-minded, result-driven, and customer-focused
  • Experience in a customer- and commercial-oriented business
  • Confident in proactively approaching and engaging with people
  • Interested in home furnishing and improving everyday life at home
  • Meticulous, disciplined, and adaptable to a fast-paced retail environment
  • Able to take initiative, make decisions, and multitask effectively
  • Polite, friendly, and experienced in face-to-face customer service
  • Enthusiastic team player with a flexible and open-to-change mindset
  • Assertive and able to remain calm under pressure
  • Computer literate with good attention to detail
What we offer:
  • Ambitious expansion plan to bring IKEA to new markets
  • Sustainability initiatives
  • Opportunities for social initiatives that benefit children, women, and the environment

Additional Information:

Job Posted:
September 18, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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