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Sales Associate - Wine and Spirits

fortnumandmason.com Logo

Fortnum & Mason

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Location:
United Kingdom , London

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Sales Associate - Part time 15 hours. Fortnum & Mason is seeking an exceptional Sales Associate to join our renowned Wines & Spirits department. As part of this celebrated team, you’ll bring our extraordinary products to life through impeccable service, deep product passion, and a dedication to creating unforgettable experiences for every customer who walks through our doors. Reporting to the Floor Manager, you will play a key role in ensuring our department excels day after day—maintaining beautifully presented displays, supporting stock levels, and contributing to the achievement of departmental KPIs through both individual brilliance and collaborative spirit. This is a role for someone who thrives on engaging with customers, sharing product knowledge, and creating moments of genuine delight. If you’re confident, warm, and naturally engaging, you’ll feel right at home.

Job Responsibility:

  • Bring our extraordinary products to life through impeccable service, deep product passion, and a dedication to creating unforgettable experiences for every customer
  • Play a key role in ensuring our department excels day after day—maintaining beautifully presented displays, supporting stock levels, and contributing to the achievement of departmental KPIs through both individual brilliance and collaborative spirit
  • Engaging with customers, sharing product knowledge, and creating moments of genuine delight

Requirements:

  • Has a genuine passion for Wines & Spirits, and loves sharing that passion with others
  • Brings previous experience in a related retail or hospitality role
  • Finds joy in creating a sense of pleasure and discovery for customers
  • Holds a foundational knowledge of wines and/or spirits—through experience, study, or personal interest
  • Someone that is eager to deepen their expertise and learn our product range inside-out
  • Flexible and able to work 15 hours weekly on a rotating rota
What we offer:
  • Discretionary annual bonus (up to 5% of salary)
  • Up to 40% store and restaurant discounts
  • Subsidised staff restaurant using Fortnum’s ingredients
  • 28 days’ holiday pro rata + a day off for your birthday and 5 extra wellbeing days
  • Matched pension scheme and brilliant career development opportunities
  • Annual staff party and incredible gifts after 5 years

Additional Information:

Job Posted:
April 11, 2026

Employment Type:
Parttime
Work Type:
On-site work
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