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Chico's FAS, Inc. Logo Chico's FAS, Inc. · Sales

Sales Associate - White House Black Market

United States, Chattanooga · Job Posted April 24, 2026
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Job Description

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Job Responsibility

  • Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer
  • Recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
  • Maintains knowledge of current sales and promotions
  • Maintains pricing and visual standards
  • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
  • Participates in visual directives including monthly store sets and zone maintenance
  • Models and promotes the Most Amazing Personal Service (MAPS) principles and standards
  • Ensures prompt resolution of customer concerns
  • Ensures a fast and efficient register experience
  • Reinforces buying decisions at the checkout and achieves add on goals including gift card sales
  • Signs up clients for reward program
  • Builds and maintains a solid customer following through clienteling and wardrobing
  • Knows current product fit and style assortment offerings in store and on line
  • Maintains consistent client communication through utilization of customer book
  • Supports replenishment activities that keep the store full and abundant
  • Assists with locate fulfillment
  • Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc.
  • Assist with boutique cleanliness and organization
  • Promotes an inclusive, collaborative approach to problem solving
  • Seeks personal developmental opportunities and readily solicits feedback

Requirements

  • High School diploma or equivalent
  • Retail or sales experience preferred
  • Must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Able to learn or adapt to technology provided by the company
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to communicate with customers, Associates, and Management
  • Regular attendance is essential
  • Ability to work a flexible work schedule, including nights, weekends, and holidays is required
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