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Fortnum & Mason Logo Fortnum & Mason · -

Sales Associate - Tills

United Kingdom, London Employment contract · Job Posted June 16, 2026
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Job Description

Join the Fortnum & Mason Tills Team! Be the First Impression. Create the Lasting Memory. At Fortnum & Mason, our Ground Floor is where the magic begins—and our Sales Associates are its storytellers. From the moment guests’ step through our iconic Piccadilly doors, they’re welcomed into a world of elegance, heritage, and exceptional service. Our Ground Floor Sales Associates team delivers more than just retail; they create unforgettable experiences. Join us in creating experiences that are as extraordinary as our brand. Please note: This is a part‑time role of 15 hours per week, mainly at weekends (Saturday and Sunday), with some flexibility for weekday shifts when needed. Working across varying shift times with early morning and late nights when needed.

Job Responsibility

  • Delivering an exceptional personalised service on our tills for our customers
  • Managing card, gift card and cash payments along with gift wrapping

Requirements

  • Experience in a fast-paced environment in a similar role on Tills
  • Brings genuine enthusiasm for fine food and drink, inspiring customers with recommendations that elevate their shopping experience
  • A friendly warm approach with great people skills
  • Flexibility to work various shifts, including weekends
  • Outstanding communication skills

What we offer

  • Competitive hourly rate + paid overtime
  • Discretionary annual bonus (up to 5% of salary)
  • Up to 40% store and restaurant discounts
  • Subsidised staff restaurant using Fortnum’s ingredients
  • 28 days holiday + a day off for your birthday and 5 extra wellbeing days off
  • Matched pension scheme and career development opportunities
  • Annual staff party and incredible gifts after 5 years
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