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The Sales Associate is a key role in the team responsible for driving the store sales results by providing Balenciaga signature to all clients. They support their fellow colleagues and the management team and in representing the Balenciaga brand and values.
Job Responsibility
Drive sales results throughout building and maintaining a strong and thoroughly updated client portfolio
Ensure client satisfaction by constantly providing the standards of Balenciaga services and values
Engage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance
Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork
Work closely with the Stock team to ensure product availability and meet client requests
Provide constant feedback on client activity and market trends
Maintain display and organization of all areas per the visual merchandising guidelines
Requirements
Proven experience in a similar role, or a role with a transferrable skill set
Able to work in a fast-paced environment with a high level of attention to detail
Product sensitivity and a strong market and fashion trends knowledge
Ability to work in a team and to work independently