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You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations. You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience. You have good knowledge in IKEA product range, and you share this knowledge with customers and colleagues. You actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them. You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the topselling and prioritised products (e.g. overstock/övertag). You handle cashering. You order the right amount of stock needed from store and refill them when stock arrived.
Job Responsibility:
Actively approach customers who require additional help
Identify customer needs by asking the right questions and advise on best solutions for their homes
Keep area of responsibility clean, tidy, priced and fully stocked
Ensure IKEA basic merchandising standards are in place
Share knowledge of IKEA product range with customers and colleagues
Actively offer all services available in the IKEA store
Maximise sales whilst maintaining profitability by steering towards top-selling and prioritised products
Handle cashering
Order the right amount of stock needed from store and refill when stock arrives
Requirements:
Good at active selling by approaching visitors & customers
Good at creating satisfied customers
Confident in approaching and talking to people in a polite and friendly manner
Enthusiastic and able to work with others in a team
Ability to organise your own work and make efficient use of your time
Ability to work with a high sense of urgency
Ability to take personal initiatives & work under minimum supervision