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Our client is seeking an organized, efficient, and personable Temp to Perm Sales Associate / Medical Receptionist to join their boutique optical practice in Brooklyn. This role starts asap with an estimated temp trial period of 3 months. This role is ideal for someone who thrives in a client/ patient-facing environment and is excited to work at the intersection of healthcare and luxury retail. You will begin by supporting front desk and administrative functions and then grow into sales responsibilities. This role is onsite Mon, Tues, Thurs, Fri and Sat (practice is closed on Sun and Wed). Weekday hours are 10:30am-7pm and Saturday hours are 10:30am-6pm. Hourly pay rate is $18-22/hr depending on experience.
Job Responsibility:
Greet and check in patients in a professional and welcoming manner
Manage appointment scheduling and maintain accurate calendars
Answer phones and respond to emails promptly
Verify insurance and explain vision benefits (training provided)
Assist with basic billing and claims processing
Provide technical support to patients during pre-exam procedures
Support doctors and staff with day-to-day operations
Assist customers with frame and lens selections (sales component)
Process patient check-out and payments
Maintain a clean, organized front desk and retail space
Requirements:
A minimum of 1-2+ years of reception out of a medical office or maybe luxury retail experience
Optical or medical office experience is a strong plus
Strong interpersonal and communication skills
Highly organized with the ability to multitask
Team-oriented with a positive, flexible attitude
Professional and customer-focused demeanor
Nice to have:
Optical or medical office experience is a strong plus