Sales Associate-Mechanic/Stihl Job at ACE Hardware

Job Description

The Sales Associate's primary job will be to assist customers by providing an amazing customer experience unparalleled in the industry. This position will require a majority of the time in the sales and maintenance of Stihl and other brands of small engine equipment. Other related duties include receiving, stocking, pricing of all merchandise and helping to maintain a clean and orderly merchandise presentation and overall store cleanliness.

Job Responsibility

Assist customers by providing an amazing customer experience unparalleled in the industry
Majority of time in the sales and maintenance of Stihl and other brands of small engine equipment
Receiving, stocking, pricing of all merchandise
Helping to maintain a clean and orderly merchandise presentation and overall store cleanliness
Provide a positive representation of Farmers & Builders Ace Hardware
Proactively assist customers in solving problems
Greet customers entering and throughout the store
Thank customers when finished and when they are leaving the store
Possess a friendly outgoing demeanor
work well with customers as well as associates
Ensure all pages and calls are answered promptly, courteously and effectively
Forward any customer complaint that cannot be handled to a member of management
Possess strong product knowledge and knowledge of store layout and location of products
Assist customers throughout the store with personal, customized service
Assist in creating a positive, professional and safe work environment
Assist with receiving, checking in and stocking of merchandise throughout the store
Assist with maintaining back stock levels
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise
Assist with merchandise resets through the store
Provide assistance to Department Specialists, i.e. price changes, special orders
Ensure signage is current throughout the store
Operate forklift with proper training
Communicate any Store Support Center issue to General Manager for follow up
Communicate any merchandising, cost control or sales idea to General Manager
Participate in store meetings
Be professional in appearance and actions
Perform all other duties as assigned

Requirements

High School or GED equivalent
Working knowledge of small combustion engines
Retail experience preferred
Knowledge of operation and repair of small engines required
Physical Demands: Standing, walking, lifting (up to 80lbs) and climbing

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Sales Associate-Mechanic/Stihl

Job Description

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