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Sales Associate Key - Gulfport Premium Outlets

United States, Gulfport · Job Posted June 08, 2026
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Job Responsibility

  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships
  • Take an active role in assisting the management team to build store business
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously
  • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs
  • Develop and maintain positive working relationships that support a productive work environment
  • Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management in order to better enhance the customer experience
  • Achieve sales and service metrics in key measurable areas
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback
  • Achieve sales and service metrics in key measurable areas including Talbots Classic Awards
  • Support all areas of operational excellence, including manage inventory according to policies and procedures including filling orders, recalls, recovery, replenishment, re-tickets etc
  • Plan and prioritize tasks and responsibilities to meet the needs of the customer and business
  • Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store
  • Seek to understand customer needs & wants with curiosity and confidence through intentional conversation

Requirements

  • Capable of creating a selling culture where all associates align around the needs of our customers
  • Possesses a customer-centric mentality and understands the importance of creating exceptional customer experiences
  • Driven to create, build and cultivate relationships
  • Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment
  • Passionate about selling and seeks organized and thoughtful ways to maximize all traffic that enters the store
  • Demonstrate excellent verbal communication skills and a high level of integrity
  • Able to work cooperatively in a diverse work environment
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
  • Possess the technological aptitude to navigate POS/computer/iPad/handheld systems
  • Flexible availability based on the needs of the business including evenings, weekends, and holidays

What we offer

  • Incentive Opportunities
  • Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees
  • Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within
  • Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more

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