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Sales Associate - Confectionery

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Fortnum & Mason

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Location:
United Kingdom , London

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

Join the Fortnum & Mason Confectionery Team! Be the First Impression. Create the Lasting Memory. At Fortnum & Mason, our Ground Floor is where the magic begins, and our Sales Associates are its storytellers. From the moment guests’ step through our iconic Piccadilly doors, they’re welcomed into a world of elegance, heritage, and exceptional service. Our Ground Floor Sales Associates team delivers more than just retail; they create unforgettable experiences. Join us in creating experiences through our Confectionery counter.

Job Responsibility:

  • Delivering an exceptional personalised service on our confectionary counter
  • Identifying customer profiles and taste to enhance a storytelling experience
  • Complete transactions of products.

Requirements:

  • Experience in a fast-paced environment in a similar role/passion for chocolate/confectionery
  • Brings genuine enthusiasm for fine food and drink, inspiring customers with recommendations that elevate their shopping experience
  • A friendly warm approach with great people skills
  • Flexibility to work various shifts, including weekends
  • Outstanding communication skills.
What we offer:
  • Competitive hourly rate + paid overtime
  • Discretionary annual bonus (up to 5% of salary)
  • Up to 40% store and restaurant discounts
  • Subsidised staff restaurant using Fortnum’s ingredients
  • 28 days holiday + a day off for your birthday and 5 extra wellbeing days off
  • Matched pension scheme and career development opportunities
  • Annual staff party and incredible gifts after 5 years.

Additional Information:

Job Posted:
March 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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