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We are looking for a motivated Sales Assistant to support day-to-day sales activities in Acton, Massachusetts. This role is ideal for someone who enjoys connecting with customers, maintaining organized sales processes, and helping drive revenue through responsive communication. The successful candidate will contribute to both incoming and proactive sales efforts while partnering closely with the broader team to deliver a positive customer experience.
Job Responsibility:
Respond to customer inquiries promptly and provide helpful information about products, services, and sales options
Support the sales cycle by preparing quotes, tracking follow-ups, and keeping records accurate and up to date
Reach out to prospective customers through outbound communication to identify interest and create new sales opportunities
Assist with inbound sales interactions by qualifying needs and directing customers toward appropriate solutions
Coordinate with internal team members to ensure timely handling of orders, requests, and customer concerns
Maintain organized sales documentation and activity logs to support reporting and pipeline visibility
Help strengthen client relationships through clear, attentive communication and consistent follow-through
Requirements:
Prior experience in a sales support, inside sales, or customer-facing sales role
Working knowledge of inbound and outbound sales practices
Ability to communicate clearly and professionally with customers and team members
Strong organizational skills with attention to detail in handling sales records and follow-up tasks
Comfort balancing multiple priorities in a fast-paced environment
Confidence engaging with prospects and supporting direct sales efforts
What we offer:
Medical, vision, dental, and life and disability insurance