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Sales Assistant

United States, Willow Street · Job Posted March 01, 2026
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Job Description

The Sales Assistant’s role is to perform Administrative Support to the Sales Department, as well as assist management in prospecting, soliciting, booking groups, ecommerce and serving as back-up to the Front Desk.

Job Responsibility

  • Optimizes ecommerce sales by managing the website experience for the customer
  • Works with Regional Director of Sales to ensure content is optimized for searches
  • Develops relationships with third party vendors
  • Develops social networking initiatives
  • Tracks and analyzes competitive market and websites
  • Identifies best practices and new opportunities for increasing new visitors
  • Answers incoming calls – directs to appropriate Salesperson
  • Prospects all market segments for new corporate, group and meeting room leads
  • Assists in prospecting from sales contacts lists
  • Completes, distributes, and makes necessary changes to BEO’s
  • Completes and/or runs daily, weekly & monthly reports and distributes
  • Ability to check and sell meeting and banquet space, overnight rooms and group blocks up to and including writing contracts and BEO’s
  • Prepares group resumes-coordinates client communication between the Sales office and the operations departments
  • Responsible for all group billing
  • Maintains collateral material inventory and customer service database
  • Assists in mailings & email database
  • Works scheduled front desk shifts when necessary
  • Assists in organizing and planning employee and special recognition, and Philanthropic events
  • Assists and/or Caters Meeting Room Food and Beverage
  • Performs any projects or tasks as assigned
  • Provides a superior experience to all Guests
  • Performs other duties as assigned

Requirements

  • High School diploma or GED equivalent and 2 years experience
  • or 4 years of previous work experience
  • Previous experience in hotel sales department preferred
  • Certified in Sales
  • Hilton Brand Training upon hire
  • CPR Certification preferred but will train
  • RAMP certified as per Hilton Standards
  • General Computer Skills with experience with Word, Excel, Power Point, Email, Access Database, Internet Software MS Window OS, PEP and UKG/Kronos
  • Ability to define problems, collect data, establish facts, and draw conclusions
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
  • Ability to respond to questions and inquiries from group coordinators
  • Ability to communicate with co-workers and groups within the resort
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Ability to apply concepts of basic algebra and geometry
  • Ability to sit, talk, hear, stand, walk, climb stairs, use hands to finger, handle, or feel and reach with hands and arms
  • Ability to occasionally lift and/or move up to 10 pounds

Nice to have

CPR Certification preferred

What we offer

  • Medical
  • Dental
  • Vision
  • Matching 401(k)
  • Employee Assistance Program
  • Free Life Insurance
  • Paid Time Off
  • Hotel Discount Program
  • Fun Work Environment

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