This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Sales Assistant’s role is to perform Administrative Support to the Sales Department, as well as assist management in prospecting, soliciting, booking groups, ecommerce and serving as back-up to the Front Desk.
Job Responsibility:
Optimizes ecommerce sales by managing the website experience for the customer
Works with Regional Director of Sales to ensure content is optimized for searches
Develops relationships with third party vendors
Develops social networking initiatives
Tracks and analyzes competitive market and websites
Identifies best practices and new opportunities for increasing new visitors
Answers incoming calls – directs to appropriate Salesperson
Prospects all market segments for new corporate, group and meeting room leads
Assists in prospecting from sales contacts lists
Completes, distributes, and makes necessary changes to BEO’s
Completes and/or runs daily, weekly & monthly reports and distributes
Ability to check and sell meeting and banquet space, overnight rooms and group blocks up to and including writing contracts and BEO’s
Prepares group resumes-coordinates client communication between the Sales office and the operations departments
Responsible for all group billing
Maintains collateral material inventory and customer service database
Assists in mailings & email database
Works scheduled front desk shifts when necessary
Assists in organizing and planning employee and special recognition, and Philanthropic events
Assists and/or Caters Meeting Room Food and Beverage
Performs any projects or tasks as assigned
Provides a superior experience to all Guests
Performs other duties as assigned
Requirements:
High School diploma or GED equivalent and 2 years experience
or 4 years of previous work experience
Previous experience in hotel sales department preferred
Certified in Sales
Hilton Brand Training upon hire
CPR Certification preferred but will train
RAMP certified as per Hilton Standards
General Computer Skills with experience with Word, Excel, Power Point, Email, Access Database, Internet Software MS Window OS, PEP and UKG/Kronos
Ability to define problems, collect data, establish facts, and draw conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Ability to respond to questions and inquiries from group coordinators
Ability to communicate with co-workers and groups within the resort
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to sit, talk, hear, stand, walk, climb stairs, use hands to finger, handle, or feel and reach with hands and arms
Ability to occasionally lift and/or move up to 10 pounds