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This Sales Assistant role places you at the heart of our customer experience and retail excellence. You will help create an inviting and innovative retail store environment, acting as a key ambassador of the Fred Perry brand.
Job Responsibility:
Welcome all customers promptly and courteously upon entering the store
Create loyal customers by representing and living the Fred Perry brand values
Support team by carrying out sales transactions and providing relevant customer feedback
Help ensure the shop floor and stockroom are well organized, fully stocked, and visually appealing
Adhere to health and safety procedures and contribute to loss prevention
Utilize product knowledge to discover and address customer needs
Understand the returns policy and use it to strengthen customer relationships
Foster a cheerful, cooperative, and positive team atmosphere
Deliver friendly and professional communication
Engage in ongoing learning about the company, products, and retail trends
Requirements:
Valid authorization to work in Germany
Fluent in both English and German
Excellent communication and interpersonal skills
Ability to stay organized and manage tasks in a fast-paced retail setting
Positive, enthusiastic attitude toward the Fred Perry brand and its community
Willingness to learn, adapt, and work within a collaborative team
Availability to work 4 days per week including weekends