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Robert Half Logo Robert Half · Sales

Sales Assistant

United States, Williamsville · Job Posted April 23, 2026
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Job Description

We are looking for a highly organized and detail-oriented Sales Assistant to join our team on a long-term contract basis in Williamsville, New York. In this role, you will play a key part in ensuring accurate and efficient processing of sales orders while supporting a dynamic sales team. This position requires strong analytical skills, adaptability, and the ability to work independently to meet deadlines and optimize team performance.

Job Responsibility

  • Process sales orders with accuracy and efficiency, ensuring timely delivery to meet customer expectations
  • Collaborate with sales representatives and management to coordinate order changes and address customer needs
  • Monitor account activity for assigned groups and provide insights through regular reporting on market trends, sales outcomes, and team performance
  • Manage leads and order activities within specific account sizes or geographic territories, ensuring smooth workflow
  • Prepare product or service quotes for prospective clients and support pre-sales activities
  • Verify the accuracy of orders and address discrepancies to maintain high-quality service standards
  • Track data using monitoring tools and create detailed reports for management decision-making
  • Resolve non-routine issues by analyzing situations and providing effective recommendations
  • Ensure compliance with organizational policies and procedures while working independently on assignments
  • Communicate effectively with internal and external stakeholders to ensure alignment and progress

Requirements

  • Proven experience in customer service, sales, or related administrative roles
  • Strong proficiency in office functions and technical support processes
  • Ability to analyze and resolve issues independently while adhering to established practices
  • Familiarity with sales management techniques, lead tracking, and order management
  • Skilled in creating comprehensive reports and interpreting market conditions
  • Knowledge of organizational policies, procedures, and methods
  • Excellent communication skills with the ability to explain practices and reach agreements
  • Detail-oriented and capable of monitoring tools to track performance and ensure accuracy

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • eligible to enroll in company 401(k) plan
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