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Margaret Howell Ltd. Logo Margaret Howell Ltd. · Sales

Sales Assistant

United Kingdom, London · Job Posted May 15, 2026
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Job Description

We are seeking a highly motivated retail professional to sell our womenswear and menswear collection at one of our UK shops.

Job Responsibility

  • Sell womenswear and menswear collection
  • Acquire collection knowledge
  • Be aware of monthly sales targets
  • Develop good customer relations
  • Achieve customer loyalty
  • Collaborate with colleagues
  • Provide customer service
  • Perform till transactions
  • Deal with telephone enquiries
  • Maintain company image
  • Maintain stock
  • Prepare stock transfers
  • Monitor stock levels
  • Take part in stock takes
  • Cover shop floor
  • Monitor supplies
  • Carry out cleaning
  • Ensure health and safety
  • Abide by company policies
  • Establish good communication
  • Adhere to recycling
  • Demonstrate flexibility
  • Develop good relationship with department store if in concession

Requirements

  • Acquire collection knowledge through training attendance and regularly engaging with seasonal guides and intranet updates
  • Be aware of monthly individual and shop sales targets and work to achieve this
  • Develop good customer relations through approach and detailed product knowledge
  • Achieve customer loyalty by proactively following through with customer requests
  • Collaborate with colleagues when handling customer enquiries
  • Be receptive to customer requirements always being helpful and courteous
  • Provide accurate information to customers
  • Perform Company till transactions accurately
  • Deal with telephone enquiries and orders efficiently and politely
  • Maintain and promote the Company image by wearing Margaret Howell clothing
  • Maintain stock in the shop and stockroom in size and style order
  • Prepare stock to be transferred in accurate accordance with the docket
  • Monitor stock levels by replenishing sold stock immediately
  • Take part in periodic stock takes
  • Working with colleagues to cover shop floor adequately
  • Monitor the supplies of tissue paper, carrier bags, gift boxes and other necessary stationery
  • Carry out cleaning of fixtures and fittings first thing and throughout day as necessary
  • Take reasonable care for health and safety
  • Abide by Company policies and procedures
  • Establish good communication across all Margaret Howell shops
  • Adhere to re-cycling procedures
  • Demonstrate a flexible approach to the needs of the business
  • If working in a concession, develop a good working relationship with the department store and abide by their rules and regulations

What we offer

  • London Living Wage
  • 5 weeks holiday plus bank holidays, increasing to 6 weeks with service
  • Generous clothing allowance
  • Significant staff discount
  • Life insurance
  • Contributory pension and salary exchange scheme
  • Personal development grant
  • Cycle to work scheme
  • Birthday day off
  • Volunteering day off
  • Paid IVF Leave for both partners
  • Opportunity to request flexible working
  • Menopause friendly
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