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We’re hunting for a brilliant Sales Assistant to join our pack in our Thurrock store. This is a fantastic opportunity to join an award winning company (Pet Industry Federation & Retail Week awards) and included in the Sunday Times 'Best Places to Work' list. As a Sales Assistant, you’ll be at the heart of the action — helping pet parents, supporting your teammates, and making every customer’s visit to our store a great experience.
Job Responsibility:
Offering genuinely friendly, helpful customer service
helping customers find what they need and suggesting helpful extras that improve their pet’s wellbeing
sharing advice to promote responsible pet ownership
keeping the store tidy, stocked and looking its best
being part of a supportive, upbeat team that works (and laughs) together
Requirements:
Great at interacting with pets and people with a fun, friendly personality
thrives in a fast-paced, hands-on retail environment and can achieve individual goals and team targets
ideally experience in a similar, customer facing environment with a hands-on approach
must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand
flexibility on availability required as opening hours include evenings and weekends
can commit to a part time, permanent position – 12 hours per week
What we offer:
Pay rate of £8.43 - £12.71 per hour plus bonus potential up £1000 p.a. paid in two instalments
Financial Wellbeing Package: Access earnings early, plus savings tools and discounts
Retail Trust Membership: Counselling, wellbeing, and financial support
Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services
Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support
Workplace Pension: Legal & General scheme (EE 3%, ER 5%)
Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options
Enhanced Family Leave: Maternity and paternity packages above statutory levels
Recognition & Rewards: Top Dog Award with extra day off and perks
Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership
Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles