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Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season.
Job Responsibility:
Deliver sales and exceed customer expectations
Deliver outstanding level of service
Provide service on the trade counter and over the phone
Maximise sales at every opportunity
Support the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins
Ensure high standards, creating and maintaining a loyal customer base and providing a first class service
Assist with general duties within the branch (serving customers on the trade counter, telesales, maintaining housekeeping standards)
May be required to take on general driving duties
Requirements:
A great positive attitude
Teamwork
Enjoy customer interaction
Flexible with working hours
Previous experience of selling or assisting customers with purchases
Knowledge of products associated with the plumbing and heating industry (or enthusiasm and a can-do attitude)
Commitment to delivering outstanding service
Professional, driven, and enthusiastic
Dedicated focus on driving results
Committed to acting with integrity and honesty
Ability to support with achieving sales targets
Ability to assist with general duties (serving customers, telesales, housekeeping)
May be required to take on general driving duties
Nice to have:
Knowledge of the products associated with our industry
What we offer:
Bonus
Discounts, savings and cash back at numerous retailers
Life assurance
Extended family policy (maternity, paternity, additional annual leave)
Mental Health First Aiders and Employee Assistance Programme
Complete induction and opportunities for growth and development