Sales Assistant

• Engage with customers, providing exceptional service and promoting our charity’s mission
• Organise and merchandise donated stock creatively to maximise sales potential
• Collaborate with our E-Commerce team to maximise online sales
• As a Keyholder, be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience
• Move a high volume of donation bags

• Passion, energy, and ability to deliver the very best customer service
• Confident within a team environment and comfortable guiding the activity of volunteers
• Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
• Attention to detail
• Positive, creative, confident, customer service focussed and passionate about sustainability
• Comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease
• Must be 18+ years old

Previous retail experience

• 38 days annual leave (plus the option sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers