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Damart Logo Damart · Sales

Sales Assistant

United Kingdom, Sunderland Employment contract · Job Posted May 27, 2026
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Job Description

This isn't your average shop floor job. As a Sales Assistant at Flannels, you're the face of luxury retail: the first impression, the trusted stylist, the reason customers come back. You'll create moments that feel personal, polished, and effortlessly premium, from the second the doors open.

Job Responsibility

  • Welcome every customer like they're walking into somewhere special, because they are
  • Ask the right questions, listen properly, and style with intent
  • Stay sharp on collections, brands, and trends so your recommendations land
  • Bring promotions, loyalty perks, and the little extras to life
  • Handle transactions with accuracy and confidence
  • Keep the shop floor looking flawless. Presentation is non-negotiable
  • Get the store trade-ready every morning through replenishment and prep
  • Spot the opportunity for an add-on or a smarter alternative, naturally
  • Deliver service that's consistent, considered, and unmistakably Flannels
  • Follow our policies and procedures. They're what keep the standard high

Requirements

  • Confidence, energy, and a drive to deliver
  • Strong communication and people skills. You connect easily
  • A genuine passion for customer service done well
  • A team-first mindset and a love for fast-paced retail
  • Reliability, flexibility, and a willingness to roll with change
  • A real interest in designer and contemporary fashion

What we offer

  • Competitive pay that reflects what you bring
  • Staff discount across the full Frasers Group family of brands
  • Real progression, we grow fast, and so can you
  • A premium environment designed to inspire (yours and the customers)
  • Training and development to sharpen your craft and grow your career
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