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City Plumbing Logo City Plumbing · Sales

Sales assistant

United Kingdom, Frome 12.21 GBP / Hour · Job Posted March 04, 2026
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Job Description

Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season.

Job Responsibility

  • Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins
  • Ensuring high standards, creating and maintaining a loyal customer base and providing a first class service
  • Assisting with general duties within the branch such as serving customers on the trade counter, telesales and maintaining housekeeping standards
  • Taking on general driving duties when required

Requirements

  • A great positive attitude
  • Teamwork
  • Enjoy customer interaction
  • Flexibility
  • Previous experience of selling or assisting customers with purchases
  • Knowledge of products associated with the plumbing and heating industry (nice to have)
  • Full, clean driving licence (may be required for general driving duties)
  • Proof of right to work in the UK
  • Understanding that the role is offered on a flexible basis with contracted minimum hours and flexibility to work additional hours

Nice to have

  • Knowledge of the products associated with our industry
  • Enthusiasm and a can-do attitude

What we offer

  • Bonus
  • Discounts, savings and cash back at numerous retailers
  • Life assurance
  • Extended family policy including maternity, paternity, additional annual leave and more
  • Mental Health First Aiders and Employee Assistance Programme
  • Complete induction and a company that lets you grow and encourages development
  • Financial education and loans
  • Flexible working options
  • A business striving to create an inclusive environment
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