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We are looking for an enthusiastic and customer-focused Sales Assistant to join our team at Poundland in Great Yarmouth Regent Road Store. As a Sales Assistant, you will be responsible for providing excellent customer service, assisting customers with their purchases, and maintaining a clean and organized store environment. Are you looking for a dynamic and fast-paced retail environment to kickstart your career in sales? Poundland is seeking a passionate and customer-focused Sales Assistant to join our team at our Great Yarmouth Regent Road store.
Job Responsibility:
Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
Respond efficiently to till queues to ensure customer satisfaction at all times
Process till transactions securely, quickly and accurately
Deliver effective product availability, replenish stock as directed
Work as part of the store team to create and maintain a fun and friendly environment
Live the company values focussing on taking individual responsibility working towards team delivery
Deliver accurate cash handling and till operational procedures
Deliver store changes/promotions in a timely and precise way
Greeting and assisting customers in a friendly and helpful manner
Processing sales transactions accurately and efficiently
Restocking shelves and ensuring products are displayed neatly
Keeping the store clean and organized
Providing product information and recommendations to customers
Handling customer inquiries and resolving any issues or complaints
Working as part of a team to achieve store targets and goals
Assisting with the merchandising of products
Engaging with customers to understand their needs and recommend products.
Requirements:
Previous retail experience is preferred but not required
Excellent communication and customer service skills
Ability to work well in a fast-paced environment
Strong attention to detail and the ability to multitask
Flexibility to work on weekends and holidays as needed
Willingness to learn and a passion for delivering outstanding customer service
A friendly and approachable demeanour
A strong work ethic
You will need to be flexible in the hours you can work. We may require you to work shifts.
What we offer:
Discount Card – 10% discount on most purchases in-store, including PEP&CO
Family-Friendly Benefits
Loyal Service Awards
My Staff Shop – exclusive discount portal
Apprenticeships & Career Development
Life Assurance Cover
Health & Wellbeing – employee assistance programme to support you
Holiday Allowance – increasing by one day per year (up to 33 days)
Birthdays are important, so each year, you can take the day off as an extra day’s holiday
Opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).