Sales Assistant Jobs

British Heart Foundation

Location:
United Kingdom, Pontefract

Category:
-

Contract Type:
Not provided

Salary:

12.21 GBP / Hour

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Job Description:

Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Pontefract. This is a part time role working 28 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. You’ll join the team on a permanent contract. As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team. Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to: Please note, this role can be physically demanding and will involve moving a high volume of donation bags. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.

Job Responsibility:

Engage with customers, providing exceptional service and promoting our charity’s mission
Organise and merchandise donated stock creatively to maximise sales potential
Collaborate with our E-Commerce team to maximise online sales
As a Keyholder, be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience
Moving a high volume of donation bags

Requirements:

Confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
Attention to detail in everything you do
Positive, creative, confident, customer service focussed and passionate about sustainability
Comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease
Must be 18+ years old
Flexibility to work weekends and bank holidays on a rota basis

Nice to have:

Previous retail experience

What we offer:

38 days annual leave (plus the option sell leave)
Holistic support leave of up to 10 additional days off each year
Enhanced family policies (maternity, paternity and adoption leave)
Wagestream - early access to your wages
25% staff discount
Health cash plan (Dental, Optical, Therapies, etc)
Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
Pension with employer contribution of up to 10%
Cycle to work scheme
Discounts on gym memberships
Discounts with a wide range of retailers

Additional Information:

Job Posted:
December 06, 2025

Expiration:
December 18, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Sales Assistant