Sales Assistant Job at Homebound (Dallas)

Job Description

We're seeking a Sales Assistant to join our Dallas team at two of our new master-planned communities. This position combines customer-facing responsibilities of staffing our model home and critical sales operations support. You'll be the face of Homebound when our primary sales representative is off-site, while also ensuring seamless administrative operations that keep our sales process running smoothly.

Job Responsibility

Staff the model home during when the primary sales representative is off / unavailable
Greet and engage prospective buyers, providing tours and answering questions about Homebound's homes, floor plans, and personalization options
Capture visitor information and qualify leads according to Homebound's criteria
Maintain model home presentation standards, ensuring spaces are clean, staged, and showcase-ready at all times
Coordinate with marketing team on model home events and open houses
Follow up with prospective buyers via phone, email, and text to nurture relationships and move them through the sales funnel
Maintain and update Salesforce CRM with accurate lead information, interactions, and pipeline status
Process and track sales contracts, ensuring all documentation is complete and accurate
Coordinate between buyers, sales team, design consultants, and operations on contract timelines and deliverables
Prepare sales reports, track community performance metrics, and support forecasting activities
Schedule design consultations, site visits, and buyer meetings
Manage incoming inquiries via phone, email, and website leads
Support the sales representative with presentation materials, competitive research, and buyer communications

Requirements

2+ years of experience in sales support, real estate, hospitality, or customer service
Strong interpersonal skills with the ability to build rapport quickly with diverse customers
Excellent written and verbal communication abilities
Proficiency with CRM systems (Salesforce experience preferred)
High attention to detail and strong organizational skills
Ability to work flexible hours including weekends and evenings as needed
Valid driver's license and reliable transportation

Nice to have

Experience in residential real estate or new home sales
Familiarity with the Dallas/Fort Worth real estate market
Knowledge of homebuilding terminology and processes
Experience with contract processing and documentation
Bachelor's degree in business, marketing, or related field

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