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Retail Sales Assistant - Jollyes Pets - Hermiston Gait. Love pets? Love people? Love a job where no two days are the same and the customers wag their tails at you? Combine your passion for pets with a career that’s full of fun, team spirit, and genuine customer care. Help our pet parents find exactly what they need and some relevant extras, promote responsible pet ownership, keep our store looking paw-some, and build a grrrreat career into leadership or support roles, with a company that’s growing fast. We’re hunting for a brilliant Sales Assistant to join our pack in our Hermiston Gait store. This is a fantastic opportunity to join an award winning company (Pet Industry Federation & Retail Week awards) and included in the Sunday Times 'Best Places to Work' list.
Job Responsibility:
Offering genuinely friendly, helpful customer service (you’ll meet some fabulous humans and animals!)
Helping customers find what they need — and suggesting helpful extras that improve their pet’s wellbeing
Sharing advice to promote responsible pet ownership - we'll teach you what you need to know about different pets
Keeping the store tidy, stocked and looking its best
Being part of a supportive, upbeat team that works (and laughs) together
Requirements:
You'll be great at interacting with pets and people and have a fun, friendly personality
Thrives in a fast-paced, hands-on retail environment and can achieve individual goals and team targets
Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach
Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together
Flexibility on your availability is required as our opening hours include evenings and weekends when our stores can be busiest
Can commit to a part time, permanent position – 16 hours per week
Nice to have:
experience in a similar, customer facing environment and have a hands-on approach
What we offer:
Pay rate of £8.43 - £12.71 per hour
bonus potential up £1000 p.a. paid in two instalments
Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts
Retail Trust Membership: Counselling, wellbeing, and financial support
Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services
Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support
Workplace Pension: Legal & General scheme (EE 3%, ER 5%)
Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options
Enhanced Family Leave: Maternity and paternity packages above statutory levels
Recognition & Rewards: Top Dog Award with extra day off and perks
Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership
Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles