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This is a part time role working 15 hours a week in one of our busy furniture stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team. Every day is different in charity retail. Please note, this role can be physically demanding and will involve lifting large pieces of furniture. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
Job Responsibility:
Engage with customers, providing exceptional service and promoting our charity’s mission
Organise and merchandise donated stock creatively to maximise sales potential
Collaborate with our E-Commerce team to maximise online sales
Work on the till
Sort donations
Lifting large pieces of furniture
Requirements:
Passion, energy, and ability to deliver the very best customer service
Confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
Attention to detail in everything you do
Positive, creative, confident, customer service focussed and passionate about sustainability
Comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease
What we offer:
38 days annual leave (plus the option sell leave)
Holistic support leave of up to 10 additional days off each year
Enhanced family policies (maternity, paternity and adoption leave)
Wagestream - early access to your wages
25% staff discount
Health cash plan (Dental, Optical, Therapies, etc)
Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)