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This is fashion retail with personality. As a Sales Assistant at Jack Wills, you're the face of the brand on the shop floor, helping customers find their look, sharing styling advice, and bringing the spirit of Jack Wills to every interaction. From a returning regular to a first-time browser, you'll create the kind of experience that turns a visit into a habit.
Job Responsibility
Greet every customer with energy and confidence
Offer personalised style advice and product recommendations
Deliver engaging, premium service that reflects the Jack Wills identity
Keep visual and presentation standards sharp across the shop floor and stock areas
Support replenishment and back-of-house organisation
Work with your team to hit sales targets and KPIs
Bring our latest collections and brand values to life through passion and product knowledge
Requirements
A genuine passion for fashion and British heritage style
Strong communication skills and confidence in a customer-facing role
Energy, enthusiasm, and self-motivation
A customer-first mindset and a focus on creating a positive experience
Flexibility and reliability, especially through weekends, holidays, and key trading periods
Retail experience is a bonus, but not essential
What we offer
Competitive pay with bonus potential
20% group discount across all Frasers Group brands
Uniform discount plus additional sales commission opportunities