Sales Assistant Job at DOGA USA, Corp.

Job Description

DOGA has more than 60 years of experience in the development and production of automotive components. With affiliated companies in Italy, USA, Mexico, Brazil, China, Japan, India and Morocco we sale our products to more than 70 countries and operate in multiple markets, including industrial vehicles, buses, trains, agriculture and construction machinery, boats, motorcycles and passenger cars. We are looking for a Sales Assistant, reporting directly to the Sales Manager. As a member of DOGA's Sales Team, you will support the department's operations and contribute to customer satisfaction and internal efficiency.

Job Responsibility

Provide first-level support to customers and prospects by registering and redirecting inquiries or complaints
Manage customer orders: Maintain and update customer databases and price lists
Review orders and ensure accurate data entry
Serve as a point of contact for external customers and DOGA subsidiaries: Respond to inquiries, process quote requests, and provide basic technical information
Assist in resolving issues such as delivery delays or payment follow-ups
Perform document management tasks: organize records, classify and archive documentation
Support opportunity and project tracking: Assist in CRM maintenance and follow-up of open opportunities and GIDs

Requirements

CFGM/S in International Trade, Administrative Management, or similar
Over 3 years in a similar role, preferably in the industrial or automotive sector
Advanced level of English is essential
Knowledge of SAP
Proficiency in Microsoft Office, especially Excel
Proactive, dynamic and high capacity for work and resolution
Customer-orientation and focus on continuous improvement

What we offer

Join a Thriving Company: Work for a rapidly growing and strategically positioned company
Flexible Work Schedule: Enjoy flexible working hours and the option for a Friday afternoon off
Hybrid Work Model: Experience a hybrid work environment that combines office and remote work
Customizable Benefits Package: Take advantage of a flexible payment plan that includes options such as kindergarten support, education benefits, transport allowances, gourmet vouchers, or medical insurance
Dynamic Team Environment: Collaborate in active work environment alongside a team of highly qualified and dedicated professionals
Inclusive Culture: Thrive in an inclusive culture that values diversity, where all individuals, regardless of background, gender, sexual orientation, abilities, or gender identity, feel respected and valued

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