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Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season.
Job Responsibility:
Deliver sales and exceed customer expectations
Deliver an outstanding level of service
Provide service on the trade counter and over the phone
Maximise sales at every opportunity
Support the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins
Ensure high standards are maintained
Create and maintain a loyal customer base
Provide a first class service
Assist with general duties within the branch such as serving customers on the trade counter, telesales and ensuring housekeeping standards are maintained
Take on general driving duties when required
Requirements:
A great positive attitude
Teamwork
Enjoy customer interaction
Flexible with working hours
Flexible with approach to delivering customer and business needs
Ideally previous experience of selling or assisting customers with purchases
Ideally knowledge of products associated with the plumbing and heating industry
Enthusiasm and a can-do attitude
Commitment to delivering outstanding service
Professional, driven and enthusiastic
Committed to acting with integrity and honesty
Dedicated focus on driving results
May be required to take on general driving duties
Proof of right to work in the UK
Understanding that the role is offered on a flexible basis
Full, clean driving licence
Nice to have:
Previous experience of selling or assisting customers with purchases
Knowledge of the products associated with the plumbing and heating industry
What we offer:
Bonus
Discounts, savings and cash back at numerous retailers
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options
A business striving to create an environment of inclusion
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