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Our client are a highly prestigious, luxury RTW brand with a focus on Bridal, RTW, and Homeware. We are looking for a Retail professional with a passion for Luxury brands to join them, who drives sales and delivers highly personalised, luxury shopping experiences for Ready-to-Wear and Made-to-Order clients. Key responsibilities include managing the full sales cycle, maintaining deep product knowledge, and catering to elite, high-net-worth clientele. Hours are 9am - 6pm and days are across Monday - Sunday, commission is also included. The typical job description encompasses the following core areas: Clienteling & Sales Generation, Store Operations & Collaboration.
Job Responsibility:
Managing the full sales cycle
Maintaining deep product knowledge
Catering to elite, high-net-worth clientele
Deliver an elevated shopping experience by providing bespoke styling advice and customised solutions tailored to the client's preferences
Drive sales and surpass targets by utilising expert product knowledge and exceptional sales techniques across both Made-to-Order and Ready-to-Wear services
Build and nurture long-term relationships with existing, new, and VIP (Very Important Client) customers
Stay up to date with fashion trends, seasonal collections, and high-end craftsmanship to provide informed style recommendations
Act as a mentor to junior associates, provide support during busy periods, and help troubleshoot client or service issues
Work closely with store management to ensure retail strategies align with brand standards and maintain the luxurious presentation of the boutique.
Requirements:
Experience: Typically 3 or more years of luxury retail experience with a proven track record of managing VIP clients and exceeding sales targets
Communication: Excellent written and verbal communication skills
Professionalism: A proactive, self-motivated attitude with a high degree of organisational skill and the ability to work under pressure during high-traffic periods.